Refund policy

REFUND POLICY – APRILYN HEALTHCARE LLP

At APRILYN HEALTHCARE LLP, we strive to deliver high-quality products and ensure complete customer satisfaction. We are confident that you will love our products. However, in case something does not go as expected, we have a simple and transparent refund policy to assist you.

Returns & Refunds

We accept returns only in the following cases:

• If the product received is physically damaged

• If the product received is defective

• If an incorrect product has been delivered

To initiate a return request, please email us at CARE@APRILYN.IN with clear photographs of the damaged or incorrect product within the specified time frame. This will help us process your request smoothly.

Reporting Issues

If you are unhappy with any part of your order, kindly contact our customer support team within 48 hours of receiving the product. Please include the following details in your email:

• Order number

• Product details

• Description of the issue

• Clear images of the product

• Your complete address and contact details

All refund or return requests must be sent to:
📧 CARE@APRILYN.IN

Important Conditions

• Returns will not be accepted if the product seal is broken or if the product has been used.

• Products must be in their original condition with intact packaging.

• If the returned product is found to be ineligible for a refund, it will be sent back to the customer.

Refund Process

• For orders paid online, the refund will be processed back to the original payment method within 7 business days after approval of the return request.

• For Cash on Delivery (COD) orders, the refund will be credited to your bank account within 14 business days after approval of the request.

 

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We value your trust and aim to provide a hassle-free experience. For any further assistance, feel free to reach out to us at:

📧 CARE@APRILYN.IN